@extends('admin.layouts.master')

@section('content')
  <div class="box">
    <div class="box-header with-border">
      <h3 class="box-title">{{ trans('app.ticket') }}</h3>
      <div class="box-tools pull-right">
        <a href="javascript:void(0)" data-link="{{ route('admin.account.ticket.reply', $ticket) }}" class="ajax-modal-btn btn btn-new btn-flat">{{ trans('app.reply') }}</a>
        <a href="{{ route('admin.account.ticket') }}" class="btn btn-default btn-flat">{{ trans('app.back') }}</a>
      </div>
    </div> <!-- /.box-header -->
    <div class="box-body">
      <div class="row">
        <div class="col-md-2 nopadding-right">
          <div class="form-group indent10">
            <p>
              <label>{{ trans('app.category') }}</label>
              {{ $ticket->category->name }}
            </p>
            <p>
              <label>{{ trans('app.priority') }}</label>
              {!! $ticket->priorityLevel() !!}
            </p>
            <p>
              <label>{{ trans('app.status') }}</label>
              {!! $ticket->statusName() !!}
            </p>
          </div>
        </div>
        <div class="col-md-7">
          <p class="lead">{{ $ticket->subject }}</p>

          @if (count($ticket->attachments))
            {{ trans('app.attachments') . ': ' }}
            @foreach ($ticket->attachments as $attachment)
              <a href="{{ route('attachment.download', $attachment) }}"><i class="fa fa-file"></i></a>
            @endforeach
          @endif

          @if ($ticket->message)
            <div class="well">
              {!! $ticket->message !!}
            </div>
          @endif

          @if ($ticket->replies->count())
            <div class="form-group">
              <label>{{ trans('app.conversations') }}</label>
            </div>

            @foreach ($ticket->replies as $reply)
              @include('admin.partials._reply_conversations')
            @endforeach
          @endif

          <hr />
          <span class="pull-right">
            <a href="javascript:void(0)" data-link="{{ route('admin.account.ticket.reply', $ticket) }}" class="ajax-modal-btn btn btn-new btn-flat">{{ trans('app.reply') }}</a>
            {!! Form::open(['route' => ['admin.account.ticket.archive', $ticket], 'method' => 'delete', 'class' => 'inline']) !!}
            <button class="confirm btn btn-danger" type="submit"><i class="fa fa-trash"></i> {{ trans('app.delete') }}</button>
            {!! Form::close() !!}
          </span>
          <div class="spacer50"></div>
        </div>

        <div class="col-md-3">
          @if ($ticket->assignedTo)
            <div class="form-group indent10">
              <label>{{ trans('app.assigned_to') }}</label>
              @if ($ticket->assignedTo->image)
                <img src="{{ get_storage_file_url(optional($ticket->assignedTo->image)->path, 'tiny') }}" class="img-circle img-sm" alt="{{ trans('app.avatar') }}">
              @else
                <img src="{{ get_gravatar_url($ticket->assignedTo->email, 'tiny') }}" class="img-circle img-sm" alt="{{ trans('app.avatar') }}">
              @endif

              <p>
                <span class="lead indent5">{{ $ticket->assignedTo->getName() }}</span>
                <br />
                @can('view', $ticket->assignedTo)
                  <a href="javascript:void(0)" data-link="{{ route('admin.admin.user.show', $ticket->assigned_to) }}" class="ajax-modal-btn small">{{ trans('app.view_detail') }}</a>
                @endcan
              </p>
              <hr />
            </div>
          @endif

          <div class="form-group indent10">
            <p>
              <label>{{ trans('app.created_at') }}</label>
              {{ $ticket->created_at->diffForHumans() }}
            </p>
            <p>
              <label>{{ trans('app.updated_at') }}</label>
              {{ $ticket->updated_at->diffForHumans() }}
            </p>
          </div>
        </div>
      </div>
    </div> <!-- /.box-body -->
  </div> <!-- /.box -->
@endsection